Content Management

Our solutions are designed to streamline, organise and simplify the tasks of our clients, with the development of tailored solutions for individual businesses, all backed by the experience and expertise of our staff..

Our Services

Problems to Address

E-mail has become an essential tool for the exchange of information in organisations. As a result, it is very common to find our in-boxes bursting with information. How should we handle the masses of information that we receive on a daily basis?

Product Description

With the mail archiving solution, you can store old e-mails or ones that you refer to only occasionally in an easily accessible secondary repository.

Technical Features

The Archiving solution does not require the user to do any additional work in order to continue accessing the information. Moreover, it guarantees improved performance of both the user and the technology.

Benefits

Enhanced performance of applications and infrastructures.

Problems to Address

Good customer service is a valuable asset for any company, so mechanisms are required to ensure that we do not lose a single customer order and to expedite the whole sales collection process.

Product Description

With the customer order capture solution, data can be automatically extracted and sent to the corporate ERP. The scanned orders can then be stored for easy resolution of questions and/or queries. Approval workflows can also be set up between two or more employees.

Technical Features

  • Order scanning.
  • Extraction and validation.
  • Digital archiving.
  • Approval workflow.
  • Integration with corporate applications.
  • Queries.

Benefits

Enhanced customer service and reduction in average collection time.

Problems to Address

What training do my employees have? What was their professional experience before they came to work with us?

Product Description

With the employee records archiving solution, all the information on your employees will be scanned for easy access and the automation of human resources management (for example, CV updates, employee departures, recruitment of new staff, etc.

Technical Features

  • Quick access to the scanned information.
  • Data can be entered and edited by human resources employees without a knowledge of computers.
  • 24×7 web client.

Benefits

Ensures the use of up-to-date information and facilitates the tasks of the HR department.

Problems to Address

When a legal department works with a lot of contracts it is often hard to know the exact location of these, which is the last modified version and who approved it.

Product Description

Solution for the digital archiving of contracts, automation of the verification and approval process, and expiry management.

Technical Features

The solution creates a digital archive for company contracts. This way, you have access to a digital repository for easier searching, verification and approval of contracts and management of their associated expiries.

Benefits

Increased control over contractual documents.

Problems to Address

The replacement of traditional paper invoices issued to clients/ by an electronic document that meets the legal requirements.

Product Description

With the e-Invoice module of the eBit400 suite, you can send 100% of your invoices electronically, regardless of how they reach the recipient. This function allows you to adapt to the needs of your clients/. The system can be used by any business, regardless of its technology platform and management software. The e-Invoice module of the eBit400 suite is available either in in-house mode or as an ASP service.

Technical Features

The solution is independent of the customer platform. There is a wide range of channels for sending/receiving e-invoices: format of the recipient company’s management system (PG400, SAP, ORACLE, SAGE, LOGIC, SPARE400, etc.), EDI (EDI-EANCOM, etc.), XML (XML-CCI, etc.), post (marks and brands).

Benefits

  • Lower operating costs.
  • Improved financial and operating cash management.
  • Substantial improvement in document handling.
  • Guaranteed delivery of invoices to 100% of recipients.
  • Frees up physical storage space.
  • Optimal information backup.
  • Improved handling of customer relations.
  • Control process optimisation.

Problems to Address

How many times has somebody mislaid a document, contract, etc.? Due to the sheer quantities of paper produced by law firms and/or legal consultancies, information is scattered in different locations and difficult to access. This situation very often results in inefficient processes and the projection of a poor image to clients.

Product Description

With the content management solution for law firms and legal consultancies, you can scan documents to make them easier to manage and download from the Internet, etc.

Technical Features

  • Document scanning.
  • Automation of work processes.
  • Streamlined access to records and contracts.
  • Possibility of downloading from the Internet.

Benefits

  • Prevents the loss of documents and makes them easier to access. We can also know the status of a given file or document at any time.
  • Allows for customer access to these documents when necessary.

Problems to Address

The correct management of goods delivery and incidents occurring at this time is paramount, especially in distribution and logistics.

Product Description

Incidents can be handled quickly by scanning delivery notes and indexing them in a document repository. Access to documents by customer care centres is streamlined and there is also the possibility of implementing an online self-service.

Technical Features

  • Scanning of delivery notes.
  • Indexing in a document repository.
  • Access to the integrated image in the corporate application.
  • Digital archiving: easy reference, fast access.

Benefits

Easy resolution of queries, incidents and enquiries about goods deliveries.

Problems to Address

With every year that passes, businesses accumulate increasingly unmanageable quantities of paper. This takes up a lot of space and the information can be hard to find, making queries difficult. It is also easy to misplace documents because of poor organisation.

Product Description

Certified scanning of supporting documents for government statements (tax agencies): supplier invoices, payment receipts etc. With this solution, the original paper document can be destroyed after scanning.

Technical Features

Converts a paper document to an encoded digital image with a digital signature. The original hard copy can then be destroyed. The document must be recorded in a document repository with an audit trail that must also be signed.

Benefits

  • Destruction of hard copies.
  • Improved content management.
  • Optimising of space.

Problems to Address

As companies become increasingly complex, so too do their business processes. Information can also be difficult to control and manage because part of it is only available on paper.

Product Description

Alfresco will automate your business processes, eliminating human error and optimising performance. You can also store your corporate documents and integrate them with your corporate applications to allow different departments to work together on tasks.

Technical Features

  • Process automation (elimination of mechanical tasks).
  • Monitoring and analysis of processes.
  • Management and organisation of corporate documents.
  • Integration with a variety of applications using web services and JDBC technology.
  • Integrated collaborative environment.
  • Regulatory compliance in regulated environments.
  • Scanning and capture.
  • E-form: electronic form.
  • Web content management.

Benefits

  • Optimisation of your business processes.
  • Improved management and organisation of documentation.

Problems to Address

Paper forms are an effective way of collecting information from clients/, suppliers, etc. However, this information becomes even more useful when it is exploited through our applications.

Product Description

With the forms capture solution, you can scan paper forms, automatically extract their information and integrate it with your applications. The forms are also stored in a digital file for quick and easy reference.

Technical Features

  • Technical features.
  • Forms are scanned so that all their information can be stored.
  • The scanned image is attached to the form record.
  • The data and image are archived in the content manager.
  • Data can be integrated with an application.
  • Easy form reference.

Benefits

Optimised capture of data from forms.

Problems to Address

The correct management of invoices is a laborious task. We often come across duplicate invoices, differences in quantities or prices, etc. These problems can be accentuated when the invoices are manually managed, which leads to a higher margin of error and, ultimately, higher administrative costs.

Product Description

With the invoice and delivery note capture solution, you can automate the process, from receipt of the paper invoice to its posting in the corporate ERP. This will increase the productivity of administrative staff, ensure greater control over the process and reduce office expenditure on items such as paper, data entry, etc.

Technical Features

  • Scanning: your paper invoice is converted into an electronic document.
  • Improved content management.
  • Extraction, validation and sending.
  • Digital archiving: for ease of access in the future.
  • Invoice verification and approval workflow.
  • Improved content management.
  • Querying: searching, tasks pending, access to the scanned documents from the accounting entry.

Benefits

Increased productivity of administrative staff, greater control over the process in less time and a reduction in incidents.

Problems to Address

In government agencies in particular, the automated recording of incoming and outgoing documents is of vital importance for their control and for preventing the loss of information.

Product Description

With the recording of incoming and outgoing documents solution, a scanned file is created to automate the recording and subsequent control of documents.

Technical Features

  • Control and monitoring of incoming and outgoing documents.
  • Recording of documents and storage in a digital file.
  • Electronic stamping.

Benefits

Improved management of incoming and outgoing documents.

Business Solutions

CONTACT US For any request for information about our products and services, please go to our Contacts page.